Design Thinking & Research Lead

  • Location: Pune
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We are looking for an experienced Design Thinking & Research Lead to drive the integration of human-centered design (HCD) into our programs on mental health and suicide prevention. The ideal candidate will be responsible for strategising and building organisational capacity to develop and apply HCD processes, methodologies and tools for our work on implementation, research and advocacy.

Specifically, this position will work with our project teams and stakeholders to leverage design thinking to gain insights for developing innovative solutions which address the needs of the diverse communities we work with.

Role and responsibilities

  • Develop and lead the integration of design thinking strategy and processes at various stages within each program, in collaboration with project teams
  • Build capacities of project teams to apply HCD methodologies and tools across programs with diverse stakeholders
  • Develop proposals and strategies for specific program requirements using design frameworks and tools
  • Facilitate design research, co-design processes and prototype testing with project teams and diverse stakeholders including developing research methodologies, data collection and synthesis of insights
  • Work closely with the communications and project teams to synthesise and communicate findings and outputs such as personas, user journey maps, prototypes, storyboards, scenarios, low- and medium- fidelity prototypes, reports and presentations
  • Nurture a design thinking culture within the organisation and facilitate development of bespoke HCD frameworks and tools for mental health and suicide prevention
  • Share knowledge, best practices, and industry insights internally and externally to develop discourse and practice on design thinking to develop innovative solutions on mental health and suicide prevention for diverse communities

Qualifications, experience and skills


  • At least 3-5 years of hands-on experience in applying design thinking principles, discovery, ideation, prototyping, strategy, development, and implementation including familiarity with design research tools
  • Strong creative and analytical problem-solving skills


  • Certification in design thinking or related disciplines
  • Experience in applying design thinking & HCD in public health or mental health

Application and selection process

Shortlisted candidates will be contacted and invited for an interview two weeks after applications close. Incomplete applications will not be considered. 

Last date to apply: 19 July 2024
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